Retirement Assistant - fixed term until 31st March 2028

We are looking for an new Retirement Assistant for our Yoker Sheltered Housing Accommodation. You the post holder will provide enhanced housing management services to older tenants living in retirement/sheltered housing accommodation.

About the Role

The post holder will provide enhanced housing management services to older tenants living in retirement/sheltered housing accommodation.

Driven by compassion and kindness, you will build positive relationships with older tenants. You will encourage tenants to participate in groups, events and decisions which affect their lives.

The core hours for the provision of this service are generally between 9 am until 1pm Monday to Friday, although some flexibility on start and finish times would be considered.

You will play a key role in:

• Providing advice and assistance to encourage tenants to maintain the condition of their tenancy.
• Encouraging tenants’ participation in issues that affect them and the community they live in.
• Assisting tenants to resolve or prevent housing debt by signposting to appropriate support including Money or Energy Advice Services and other internal and external support services
• Welcoming new tenants by providing a new tenant visit to all new retirement/sheltered housing tenants, assisting them to settle and get the most out of the retirement site

About You

·Excellent communication and engagement skills including face to face and telephone liaison’.

·Competent IT and office 365 skills, includes the use of outlook

·Experience of delivering older people’s services or similar

·Experience of working in partnership with internal and external agencies to meet the needs of older people

·Experience of providing advice and assistance encouraging tenants to maintain the condition of their tenancy

Inclusive Employer

We welcome applications from all sections of the community and particularly encourage candidates from disabled, Black, Asian and minority ethnic backgrounds. We are a Disability Confident organisation and guarantee an interview to disabled applicants who meet the essential criteria.

How to Apply

Please complete our online application, closing date is Monday 9th November at 9.00am with interview being held Monday 16th November 2026

If you wish this pack in a different format, please contact vacancies@westscot.co.uk