Complaints and Feedback

How to complain

If you would like to complain about any aspect of the Association or its staff, please call in or telephone any of our offices and ask for a copy of the Complaints Procedure. You can download a copy here: Complaints Form

How to give us feedback

We value your views and opinions. Receiving feedback from tenants and other interested parties is an important part of reviewing services and helps us to make sure that what we provide is appropriate and cost effective.

You can do this by contacting us on 0141 550 5600 or emailing