Our staff cover a wide variety of roles and work in many different environments: WSHA main office, Barrowfield Community HUB, other WSHA locations such as Sheltered Housing sites, and also home working.
We have two teams within Willowacre Trust - Community Services & Support Services. View our Staff Structure.
Our Community Services Team includes a Community Services Officer, Thriving Places Staff, Barrowfield Community Hub Staff, and a Digital Support Officer.
Our Support Services Team includes a Support Services Officer, Older Peoples Coordinator, Sheltered Housing Administration Assistant, Cleaners, Retirement Assistants, Money & Energy Advice Services, Handy Person Services, and a Support Services Assistant.
Both of these teams are managed by the Community & Support Services Manager, who reports to the Willowacre Trust Board and WSHA's Director of Housing and Community Services.
I was part of the original team that set up the money and energy advice service back in 2014 and I’ve been working ever since to support our tenants to reduce their energy bills and resolve their complaints.
Prior to joining the association, I was with SSE for almost 5 years in a variety of roles which gave me the knowledge and understanding I needed about the energy sector to help our tenants. I am also constantly looking at ways to increase my knowledge in order that I can always provide the best advice and guidance.
To date I have assisted directly over 1,400 households and managed to save over £126,000.00, however every case is different and every situation is unique and I will work with tenants to find the best solution to your needs.
My role involves ensuring our tenants and the wider community have the confidence, skills, and equipment to get online. This means helping people get the best out of their laptop / tablet / smartphone, staying safe and secure online, keeping in touch with friends and family and much more!
Before joining West of Scotland Housing Association I spent five years at Thenue Housing Association in a similar role. This experience built up my confidence as a community development worker and gave me opportunity to bring my own talents to the job. This included computer programming for adults, a device repair service, a digital lending library and even support for local businesses.
So, whatever your motivation for getting online, I can help. Whether that be searching for a new job, getting the best deals online, getting broadband in your property or even just to have fun. I’m always happy to help and enjoy learning new things just to be able to do so.
My role is to provide administration support for the CSS managers and team. I am involved in a variety of the projects and services we deliver, including:
The most rewarding thing about working for Willowacre Trust is feeling as though you are making a positive difference to tenants lives and the wider communities we work with across the West of Scotland.
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