Repairs and Maintenance

It’s important our homes are maintained to a high standard. In addition to our ongoing programme of maintenance and upgrade work, we undertake both emergency and non-repairs to your home via our contractors.

I need to report a repair now

Repairs

When a repair is needed, we will do our best to fix it to a high standard as quickly as possible. We will repair most items in your home, however, you will be responsible for some repairs. 

Find out more below: 

• How to report a repair – emergency and non-emergency
• Report a repair online now
• How quickly we will respond
• What is a rechargeable repair?
• Quality of Service

Maintenance

Aside from repairs, we undertake regular maintenance and upgrading of our homes. This work is overseen by our Asset Management department and includes our cyclical programme of kitchen and bathroom replacements work like repairing gutters and painting outside woodwork, and any work relating to the alteration or adaptation of homes for differing needs.

• Alterations and improvements
• Adaptations
• Safety in your home
• Damp and Mould

Read our policies and procedures around repairs and maintenance in full here.