About Us

Our Background

Founded in 1965, West of Scotland Housing Association (WSHA) strives to be more than just a landlord.

What sets us apart is the way in which we go further to improve the lives of our tenants, innovatively responding to your needs as your lives change. 

We provide around 4,500 homes across the West of Scotland and go further to provide housing you can call home.

We have a wide range of homes to suit you at every stage of your life including tenemental flats, family homes, amenity properties and sheltered housing.

Our Vision

We go further to provide housing you call home.

Our Mission

Our mission is to provide affordable and sustainable housing and services to enhance lives and empower communities in the west of Scotland. We will do this through engaging with our customers and partners, ensuring that every voice is heard and valued.

Our Values

• Respect - we treat everyone with empathy and kindness
• Inclusive - we aim to meet individual needs and recognise diversity
• Integrity - we act with integrity and honesty at all times
• Improvement - we aim to continuously improve what we do to benefit our customers, staff and stakeholders
• Support - we will be supportive in our approach with customers, staff and stakeholders

To ensure our values are reflected in everything we do, we have created a Values Framework which outlines the behaviours expected of our staff, managers and Board.

Our Strategic Objectives

• We listen to customers, understand their needs, and work together to make our services better
• We will be well governed and build our financial resilience and capacity,  to deliver more for our customers
• We will be recognised as the best employer in the sector
• We will grow WSHA’s housing stock sustainably through the delivery of new homes and acquisitions
• Deliver the WSHA Standard to sustain value in our stock, keep our homes safe and warm, and meet our customers’ needs
• Expand and evolve our services to respond to the housing crisis and support thriving and attractive neighbourhoods
• The data we hold about our customers, homes, and neighbourhoods will be accurate, inform our services, be compliant, and help us to work as efficiently as possible providing great value for money