Applying for a house

We allocate homes using a banding system - you can read our policy here and Frequently Asked Questions about banding here.

You can read a summary of our Lettings Strategy here. This sets out how many homes we manage, how many become available, and how many existing applicants we have. 

Apply for a home in Glasgow or Ayrshire

Our new online housing application is now available. This means that when a form is completed online, our only task is to apply a band depending on the circumstances. For some applicants we may get in touch to confirm further information, but the majoruty will hear back from us in no more than 15 working days about the band they have been placed on.

We ask that all applicants complete our housing options form below. We will then send you a response providing housing advice based on your answer, as well as a link to the online form. Please note that once your application is live and on our system we will only get in touch with you if a suitable property has become available.

You can complete the housing options form here. 

If you are in urgent housing need you should contact your local council to discuss a homeless presentation. 

Homelessness advice and assistance - Glasgow

If you require homelessness advice and assistance during office hours,  contact Health and Social Care Connect on 0141 287 0555. You can also request homelessness assistance online at https://www.glasgow.gov.uk/index.aspx?articleid=29656.

If you require assistance after 4.45pm Monday to Thursday or 3.55pm on a Friday or weekends and public holidays, then please contact the Emergency Out of Hours Homelessness Service on 0800 838 502.

You can also visit the Glasgow City Council Homelessness page.

Apply for a house in North and South Lanarkshire

The application process is different for our homes in North and South Lanarkshire. WSHA is a partner in the Common Housing Register scheme in both areas which  allows access to all public sector housing through one application form.

If you want to apply for housing with us or another social landlord in North or South Lanarkshire, you only have to complete one application form. All landlords will assess your application against the same set of criteria. You can find out more below. 

Apply for a house in South Lanarkshire

Apply for a house in North Lanarkshire

Mutual exchanges

If you are a current WSHA tenant looking for a new home you can also consider a mutual exchange. This is when you 'swap' homes with another WSHA tenant. 

If you are a current tenant looking to move, the best thing to do is arrange a conversation with you Housing Officer who will be able to let you know all the options open to you. Find your Housing Officer's details here. You can also arrange this by emailing the Customer Service team at customer.service@westscot.co.uk