Report a Repair Online Tool Please report your repair by using our Customer App or use the online tool below. My Repairs (0)Report a Repair Home > Heating and Electrics > Solid Fuel > Solid Fuel Fire ProblemsSelect all relevant problems from the checkboxes belowchimney needs sweepingglass strips need replacingfire not workingsingle tile brokenseveral tiles brokenPlease enter any additional information in the text box belowIf you have a photo of this problem then please add it here Click or tap here to add file