Hill Street Project 

Information for residents

Please find information and frequently asked questions below around the repair project WSHA will be undertaking at 145, 147 and 165, 167 Hill Street, Glasgow.

At this stage, we are still finalising plans, including timescales, but the overall project is likely to take two to three years to complete. You should have already had the chance to talk with your Housing Officer to learn more about the repairs we will be undertaking.

We know that every household is different, and we are fully committed to supporting you throughout this process. You will have a dedicated team to support you, and we will guide you through every step, including helping with moving and making sure you are settled in your temporary home.

Please find some of the most frequently asked questions around the project below.

Hill Street Image 2026

Frequently Asked Questions

You can find the answers to the most frequently asked questions we have had from tenants below.

1. Why does this work need to happen now?

The buildings have some long‑standing problems with their outside walls and parapet detail. Recently, more detailed checks have shown that these problems are more serious and widespread than first thought. Carrying out the work now will stop things getting worse and avoid bigger problems later. This decision has been made based on independent expert advice.

2. Are the buildings unsafe?

No. There is no immediate danger and tenants are safe. However, the condition of the outside of the buildings is continuing to worsen. Carrying out major repairs now is a sensible step to keep the buildings safe and in good condition in the long term

3. What is actually wrong with the buildings?

The problems are mainly with the outside walls and parapets (the edges at the top of the building). There are cracks, issues with how the walls were built, and problems that let water in. Taken together, these mean the outside of the buildings needs to be taken down and rebuilt properly

4. Why do tenants need to move out?

The work is large‑scale and involves rebuilding the outside walls. This cannot be safely done while people are living in the flats. Moving tenants out temporarily means the work can be done safely, more quickly, and to a higher standard, with less disruption overall

5. How long will the work and rehousing of tenants last?

At this stage, the work to move tenants and carry out repairs is expected to take approximately 2-3 years. This could change as plans progress. We will keep tenants fully informed as plans progress and if timescales change

6. Will I be able to move back into my home?

Yes. This is a temporary move, not a permanent one. Once the work is finished, tenants will return to their homes. If someone would like to discuss a permanent move, this can be explored separately, depending on availability.

7. Where will I be moved to?

We are looking at temporary homes in nearby areas. Where you are offered will depend on what is available and your household’s needs. We will speak to you directly before any decision is made.

8. How will my individual needs be taken into account?

We will work with each household to understand what matters to them, including:

  • School or nursery arrangements

  • Health or mobility needs

  • Support needs


No one will be moved without discussion, and we will do our best to find suitable temporary accommodation.

9. Will I have support to move?

Yes. We can arrange the removal from your home and the same when you return. Our dedicated Housing team and additional support from our Community Services team will be available to assist you throughout this process.

10. What will you do to help me with the cost of all this?

We will meet any costs that you would not otherwise have expected to pay when you move e.g. disconnection/reconnection costs, mail redirection, storage etc. You will also be entitled to what is called a ‘Disturbance Payment’ on your return to your home.

11. I have pets, can I take these with me?

You can take everything with you assuming there is enough space in your temporary home. If you need to put anything in storage then we can arrange that for you at no cost to yourself.

12. Why is this happening now?

We made a promise as part of the transfer to resolve these issues and the associated dispute with the Hill Street contractor. It was only after our continued in-depth inspections and survey programme that the repair issues have been recognised as affecting large sections of both buildings. We are committed to honouring our original promise, and are now working proactively to make sure your home remains fit for the future.

13. Is WSHA taking action against the builder?

Yes. WSHA is currently in legal proceedings with the original contractor. This process is ongoing. However, regardless of the legal case, WSHA must act now to look after tenants and the buildings.

14. Will this affect my tenancy or rent?

Your tenancy will not change. Any rent or housing benefit arrangements during the temporary move will be clearly explained to you in advance and will be in line with your current tenancy rent and any annual increases that form part of your tenancy agreement. We will make sure you understand how this works before you move

Contact Details

Throughout this proce, we want to keep you regularly updated on progress and next steps. The newsletters  and this webpage are just two of the ways we will be keeping you up to date. However, should you have any immediate concerns or queries, do not hesitate to contact your Housing Officer, Stuart Cole, using the details below: 

Stuart Cole, Housing Officer

Tel: 0141 550 5600

Email: Stuart.Cole@westscot.co.uk