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West of Scotland HA
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  • WSHA Group
Tenants
  • Customer App
  • My Tenancy
    • Tenant Info and Advice Leaflets
    • Mutual Exchanges
    • Transferring your tenancy assignations & subletting
    • Giving up my tenancy
  • Complaints & Feedback
  • Getting Involved
    • Tenant Advisory Group
    • Tenant Scrutiny Group
    • Rate Your Estate
  • Anti-Social Behaviour
  • Policies & Procedures
  • Data Protection
  • Domestic Abuse Information
  • Tenant Consultations
  • Westworld - our tenant newsletter
  • Happy to Translate
  • Charing Cross Progress
  • Cost of Living Report 2024

Policies & Procedures

Please find below a number of policies and procdures relating to applying for a house and tenancies.

PDF iconWSHA Unacceptable Customer Behaviour Policy
PDF iconWSHA Estate Management Policy 2024
PDF iconWSHA Allocations Policy May 2023
PDF iconWSHA Antisocial Behaviour And Harassment Policy December 2024
PDF iconWSHA Income Management Policy 2022
PDF iconWSHA Void Management Policy 2022

W iconKeep in touch

Opening Times

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4:30pm (All Staff Working from Home)

How to Contact Us

Camlachie House
40 Barrowfield Drive, Camlachie
Glasgow G40 3QH

Charing Cross Hub
31 Ashley Street
Glasgow G3 6RD

Tel: 0141 550 5600
customer.service@westscot.co.uk

W iconLegal Info

 

Please Read

  • Our Vision
  • Privacy Policy
  • Terms of Use
  • Freedom of Information
    • Guide to Information
    • Make a Freedom of Information Request
    • FOI Charges
    • Data Protection-foi
    • Willowacre Trust Freedom of Information
  • Website Accessibility Statement
Secure Area

We are Scottish Charity No. SC018486
We are registered with the Scottish Housing Regulator, Registration No. HEP201
We are registered with the Financial Services Authority as an Industrial and Provident Society.  No 1828R(S)

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