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West of Scotland HA
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Tenants
  • Customer App
  • My Tenancy
    • Tenant Info and Advice Leaflets
    • Mutual Exchanges
    • Transferring your tenancy assignations & subletting
    • Giving up my tenancy
  • Complaints & Feedback
  • Getting Involved
    • Tenant Advisory Group
    • Tenant Scrutiny Group
    • Rate Your Estate
  • Anti-Social Behaviour
  • Policies & Procedures
  • Data Protection
  • Domestic Abuse Information
  • Tenant Consultations
  • Westworld - our tenant newsletter
  • Happy to Translate
  • Charing Cross Progress
  • Cost of Living Report 2024

Tenant Information and Advice Leaflets 

Please find below a selection of advice and information leaflets to help make sure you have all the information you need to stay safe and secure in your home. If you need assistance on any matter at any time, pelase just give our friendly customer service team a call on 0141 550 5600. You can also Report a repair or make a complaint. 

General information

Home Contents Insurance

Complaints Procedure

West-app: WSHA's tenant app 

Downsizing your home - Glasgow 2024

Permission to Keep a Pet form

Tenant Handbook

Welfare Rights information

You can also visit the page to read more about our Welfare Rights and Income Maximisation teams.

WSHA's Welfare Rights Service

Guide to Univeral Credit

Claiming Universal Credit

Home Health and Safety

Tackling damp and mould in your home

Fire Safety in your home and your close

Tenant Support Services

Willowacre Trust provide our Tenant Support Services. See the full breadth of how the team can support you over on their webpages.

Energy Advice

Handyperson service

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Opening Times

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4:30pm (All Staff Working from Home)

How to Contact Us

Camlachie House
40 Barrowfield Drive, Camlachie
Glasgow G40 3QH

Charing Cross Hub
31 Ashley Street
Glasgow G3 6RD

Tel: 0141 550 5600
customer.service@westscot.co.uk

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Please Read

  • Our Vision
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  • Freedom of Information
    • Guide to Information
    • Make a Freedom of Information Request
    • FOI Charges
    • Data Protection-foi
    • Willowacre Trust Freedom of Information
  • Website Accessibility Statement
Secure Area

We are Scottish Charity No. SC018486
We are registered with the Scottish Housing Regulator, Registration No. HEP201
We are registered with the Financial Services Authority as an Industrial and Provident Society.  No 1828R(S)

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