Tenant Information and Advice Leaflets 

Please find below a selection of advice and information leaflets to help make sure you have all the information you need to stay safe and secure in your home. If you need assistance on any matter at any time, pelase just give our friendly customer service team a call on 0141 550 5600. You can also Report a repair or make a complaint

General information

Home Contents Insurance

Complaints Procedure

West-app: WSHA's tenant app 

Downsizing your home - Glasgow 2024

Permission to Keep a Pet form

Tenant Handbook

Welfare Rights information

You can also visit the page to read more about our Welfare Rights and Income Maximisation teams.

WSHA's Welfare Rights Service

Guide to Univeral Credit

Claiming Universal Credit

Home Health and Safety

Tackling damp and mould in your home

Fire Safety in your home and your close

Tenant Support Services

Willowacre Trust provide our Tenant Support Services. See the full breadth of how the team can support you over on their webpages.

Energy Advice

Handyperson service