Performance

Here you can find copies of our Scottish Social Housing Charter and Annual Report.

The Charter Report provides an overview of how WSHA has performed in relation to key service indicators given by the Scottish Housing Regulator. As every housing association is required to produce a Charter Report once a year, this is a great way to measure how we perform against both the SHR average figures and other housing associations.

Annual Charter Report 2023/24

Watch the video summary of our 2023/24 Annual Charter Report, highlighting our performance across the areas of Homes, People, Communities and Value for Money.

You can also find the PDF summary of our Report, including all our financial information, in the downloads table below.