Performance

Here you can find copies of our Scottish Social Housing Charter and Annual Report.

The Charter Report provides an overview of how WSHA has performed in relation to key service indicators given by the Scottish Housing Regulator. As every housing association is required to produce a Charter Report once a year, this is a great way to measure how we perform against both the SHR average figures and other housing associations. 

Annual Charter Report 2024/25

Watch the video summary of our 2024/25 Annual Charter Report, highlighting our performance across the areas of Homes, People, Communities and Value for Money.

You can also find the PDF summary of our Report, including all our financial information, in the downloads table below.

Our annual report by the Scottish Housing Regulator

Every year the Scottish Housing Regulator - the non-ministerial department responsible for regulating social housing in Scotland - also produces a report on the performance of each registered social landlord in Scotland.

You can read our 2024/25 report on the SHR website, here.

On this website you will also be able to easily compare our performance with that of other RSLs.